Manager:Retail Operations_AFL

About the role

Handling disbursement process for Retail asset products i.e. LAP, Micro-LAP, Affordable Housing loan, Business loan, Personal loan, Emerging Market etc. Maintaining records, implementing & strictly following the processes as per SOP. Managing Post disbursal process like receipt and closure of PDD/OTC/deliverables .

What you'll do

• Handling disbursement process for Retail asset products i.e. LAP, Micro-LAP, Affordable Housing loan, Business loan, Personal loan, Emerging Market etc
• Maintaining records, implementing & strictly following the processes as per SOP
• Managing Post disbursal process like receipt and closure of PDD/OTC/deliverables
• Handling customer service desk for walk in customers
• Ensure adherence to all Branch operations process in collaboration with other functions like sales, credit, customer service, collection

What you need

• 2–5 yrs of experience
• Customer service
• Sales
• SOP writing
• Any graduate