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Manager - Risk and Loss Mitigation

HDFC ERGO General Insurance·Guwahati

Pay not statedMid levelFull-time

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About the role

Prevents reputational losses & financial losses to company by internal/external entities indulging in fraudulent practices. Ensures optimum productivity through trigger-based intimation. Handling escalations and updating internal customer on claims assigned for investigation. Assist claims and legal team in identification & eradication of frauds.

What you'll do

  • Visit to Police stations for Police complaints on weekly basis. Visit to Insured / Driver / Claimant location with vendor for verification on weekly basis
  • Team Handling of 15 to 20 vendors by conducting structured review on fort-nightly basis
  • Carries out fraud analytics to identify fraud prone areas and provides MIS on monthly basis
  • Shares best case studies within the team to adopt best practices on monthly basis
  • Designs & delivers fraud training programs to investigators for effective investigation on quarterly basis

What you need

  • MIS reporting
  • Any graduate

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