highlisted

Manager - Risk

Foundever (Sitel)·Hyderabad

Pay not stated8–10 yrsFull-time

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About the role

Runs the IT operational risk discipline day to day across the Telecom, Network, Systems — the register, the assessments, the control testing and the resilience assurance that together give leadership an honest view of where the estate is exposed and what is being done about it. Assure resilience and recoverability through evidence — tested, documented and honestly reported — rather than through assumption.

What you'll do

  • Risk Identification & Register Management
  • Own the day-to-day operation of the IT operational risk register: intake, assessment, scoring against the agreed impact and likelihood scale, ownership assignment
  • Run structured risk assessments for sites, platforms, circuits and services; document exposure, existing controls, residual risk and recommended treatment
  • Maintain the single-point-of-failure and concentration view across circuits, carriers, data centres, platforms and key suppliers
  • Mine incident, problem and change data for emerging risk signals — repeat causes, ageing infrastructure

What you need

  • 8–10 yrs of experience
  • Operational risk
  • Reporting
  • Excel
  • Audit
  • ISO 27001
  • Telecom
  • B.Tech or B.E.

Good to have

  • ServiceNow
  • ITIL
  • SAP
  • Google Analytics

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