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Manager - SALPL - Prime

Bajaj Finance·Delhi

Pay not statedMid levelFull-time
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About the role

“This position is open with Bajaj Finance ltd.” This position will manage the ARU for Sal PL Prime.

What you'll do

  • Managing Call Center agents to deliver ARU volumes to increase overall Flexi utilization•Achieving volume targets and managing Call Center Agent Metrics•Identifying the…
  • Monitor & measure key conversion, productivity & data penetration metrics•Retaining high performers and replace poor performers
  • Take Care of customer Escalations and Complaint Required Qualifications and Experience

What you need

  • MIS reporting
  • Excel
  • Sales
  • Audit
  • Any graduate

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