Data Entry Operator
Workers Town·Guwahati
- Can I apply
- Needs Diploma · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · yesterday
- How to apply
- On Workers Town's own site
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About the role
Circle TES Service operation is responsible for Customer Life cycle management. This role will be accountable for enterprise customer service operation along with agreed KPI – MTTR (240Min.), Fault rate (<=10 %) & Circuit uptime (99.5%) along with life cycle management.
What you'll do
- TES Service Operation Manager – Circle
- Technology / Technology Enterprise Solutions (TES)
- Responsible for Customer Life cycle management
- Lead a team that delivers and maintains fixed line services as per committed TAT and SLA’s for Enterprise customers
What you need
- 5–9 yrs of experience
- Telecom
- Customer service
- POS
- CCNA
- CCNP
- Any graduate
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