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Manager Service Technical Support

Vertiv·Thane, Mumbai

Pay not stated8–14 yrsFull-time
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About the role

Lead the technical support, installation, testing, commissioning and service readiness activities for Liquid Cooling solutions including CDU / XDU, SFN and Data Centre COLO projects. Provide technical leadership for domestic and export business deployments while ensuring successful project execution, customer satisfaction, safety, quality and operational excellence.

What you'll do

  • Lead Level 1, Level 2 and Level 3 technical support for CDU, SFN and Liquid Cooling solutions
  • Provide troubleshooting guidance for mechanical, hydraulic, electrical, controls and BMS integration issues
  • Support field engineers, partners and customers during installation and commissioning activities
  • Develop technical procedures, troubleshooting guides, best practices and escalation processes
  • Installation, Testing & Commissioning

What you need

  • 8–14 yrs of experience
  • HVAC
  • Troubleshooting
  • Site execution
  • Diploma or B.Tech or B.E.

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