Manager, Services Consulting Management

About the role

As a Manager, Services Consulting Management, you will lead and develop a high-performing team of consultants delivering Workday solutions to customers. You will be accountable for building consulting capability, ensuring consistent delivery quality, supporting customer satisfaction, and advancing a global delivery model.

What you'll do

• Own and continuously improve consulting onboarding, performance management, talent development, and career-growth processes
• Partner with Resource Management, regional teams, and Engagement Managers to staff customer engagements effectively and build required capability across the consulting…
• Drive high levels of customer satisfaction, customer happiness, references, utilization, and delivery performance against quarterly objectives
• Help assess customer needs, shape solution proposals, and oversee the implementation of end-to-end project solutions
• Operate proactively within a global delivery model, collaborating across regions, teams, and time zones

What you need

• 14–25 yrs of experience
• Stakeholder management
• Workday
• Project management
• SAP
• Performance management
• Problem solving
• B.Tech or B.E. or B.Sc or BCA or B.Com or BBA