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Manager - Technology

Vodafone Idea·Indore

Pay not stated5–10 yrsFull-time

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About the role

The role will be responsible for execution and Compliance of the service delivery within circle to fulfil the Vi deliverable as per the Customer / business requirements. Key accountabilities and decision ownership [max 5]: Compliance to end to end service delivery processes & procedures for driving Service Delivery as per committed RFS timelines to the customers.

What you'll do

  • Engage with cross functional team to enhance Order to Delivery conversion to support business and accelerate the revenue realisation
  • Manage Customer interactions in delivery circle and follow escalation process for to address customer related issues

What you need

  • 5–10 yrs of experience
  • Telecom
  • CCNP
  • B.Tech or B.E.

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