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Manager - Tekline

Mahindra & Mahindra·Faridabad, Delhi NCR

Pay not stated5–10 yrsFull-time

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About the role

TEKline - To ensure quick and precise solution to customer problems which Mahindra dealer has not succeeded in resolving on Mahindra automotive division products. Technical hotline provides remote technical assistance. Provide remote Technical Assistance to assist dealers in complex trouble shooting of unresolved problems

What you'll do

  • Provide remote Technical Assistance to assist dealers in complex trouble shooting of unresolved problems
  • Ensuring smooth new product launches from technical support side

What you need

  • 5–10 yrs of experience
  • Root cause analysis
  • Troubleshooting
  • B.Tech or B.E.

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