highlisted

Manager_Transmission Network

Vodafone (VOIS)·Bengaluru

Pay not stated8–14 yrsFull-time

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About the role

We are seeking an experienced Optical Transmission Network Operations Lead to provide third-line technical support for enterprise customers across Vodafone UK Optical Platforms. You will take ownership of complex technical escalations and major incidents, working closely with front-line technical teams to restore customer services within agreed service levels.

What you'll do

  • Provide third-line technical support for enterprise customer optical services
  • Ciena MCP / One Control NMS
  • Infinera G40 and FlexILS
  • Support packet-over-optical environments, with exposure to OSS/BSS applications and IP networks considered advantageous.Perform Root Cause Analysis (RCA) and contribute…

What you need

  • 8–14 yrs of experience
  • Troubleshooting
  • Telecom
  • Root cause analysis
  • Any graduate

Good to have

  • ITIL

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