Manager - Workday HCM

About the role

This role balances people management, coaching, and directing work with active participation and leadership in Workday and other related projects, as well as managing key customers and partnerships. The ideal candidate possesses a strong leadership background and a broad, versatile configuration skillset across Workday Core HCM and within multiple functional modules.

What you'll do

• Directly lead and inspire the Bangalore-based HR Technology analyst team, focusing heavily on mentoring, coaching, developing, and actively engaging team members
• Oversee the daily incoming ticket queues and task assignments for the local team
• Serve as the primary on-the-ground point of escalation for complex technical issues, troubleshooting, and configuration roadblocks encountered by the team
• Actively contribute as a hands-on technical expert by personally resolving high-impact, tier-3 support tickets and executing complex configuration changes, testing
• Apply broad configuration expertise across Workday Core HCM, Business Process Framework, Security Groups, and additional modules (such as Recruiting, Talent

What you need

• 7–13 yrs of experience
• Workday
• Recruitment
• Regression testing
• Any graduate

Good to have

• Compensation and benefits