Manufacturing Partner Success Manager

About the role

We are looking for a Partner Success Manager to facilitate manufacturing partners' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request.

What you'll do

• Serve as the primary tactical driver for partner success, proactively resolving critical production blockers such as unexpected cost or lead time discrepancies
• Manage the end-to-end resolution of job cancellation requests and missing inspection documents
• Oversee PSS dispute resolutions
• Maintain constant awareness of communication queues to ensure tasks are prioritized effectively and prevent production stalls
• Facilitate the recovery of troubled orders and execute pull-in requests to meet month-end and quarter-end goals

What you need

• 4–7 yrs of experience
• ISO 9001
• ERP
• B.Tech or B.E. or BBA

Good to have

• Excel