MapleWave Production Support Specialist

PradeepIT Consulting Services·Bengaluru

Pay not stated5–8 yrsFull-time

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About the role

MapleWave Production Support Specialist at PradeepIT Consulting Services. Responding to customer support tickets and inquiries regarding Maplewave software.

What you'll do

Responding to customer support tickets and inquiries regarding Maplewave software
Diagnosing and resolving technical issues related to system functionality, data integrity, and user access
Performing system upgrades and patching to ensure users are on the latest version
Monitoring system performance and proactively identifying potential issues
Providing user training and guidance on best practices for using Maplewave features