Marketing Ops -Operations Associate Vice President

About the role

The Customer team empowers organizations to build deeper, more valuable relationships with customers by combining business strategy, creativity, data, technology, GenAI, and scaled operations. Through Business Process as a Service (BPaaS), we also design, transition, and run technology-enabled operations that improve performance today while generating the data, insight, and learning required for continuous transformation.

What you'll do

• The AVP – Marketing Operations & BPaaS will define the strategic direction and lead the build-out of an integrated agency and marketing operations capability for…
• The role combines deep marketing domain expertise with large-scale operations leadership, commercial ownership, digital transformation, and AI-enabled innovation
• The VP will provide clear direction to capability, solutioning, transition, delivery, technology, and innovation leaders
• Success requires a leader who can move fluently between executive strategy and the operational detail of how marketing work is planned, produced, activated, measured
• LEADERSHIP MANDATE Set direction

What you need

• 16–29 yrs of experience
• Analytics
• LLMs
• Data analysis
• CRM
• Data privacy
• IPR
• MBA

Good to have

• Marketing automation
• Go-to-market
• HubSpot
• Six Sigma
• Salesforce