MCCF: Seller Support Associate, Seller Partner Support, Multi Channel Commerce Fullfilment

About the role

This role is responsible for MCF, Buy with Prime (BwP) and ASCS support, providing expert assistance to sellers leveraging Amazon's fulfillment capabilities across off-Amazon sales channels (like Shopify).

What you'll do

• Provide MCF support including onboarding, catalog uploads, troubleshooting, listings, products, inventory questions
• Support top-tier MCF and ASCS managed merchants with high-quality case handling
• Follow dedicated support paths and processes specific to both MCF and Buy with Prime program requirements
• Work closely with program managers to implement new initiatives while maintaining daily operational excellence

What you need

• MS Office
• Sales
• Shopify
• Any graduate