ME-Relationship Officer-Retail

About the role

Strengthen relationships through cross-sell, ring-fencing, and enhancing volume and float of merchant portfolios.

What you'll do

• Relationship Officer will be responsible for ensuring engagement & Visitation of all Retail portfolio merchants assigned
• Merchant Engagement & Portfolio Management; Engage and visit assigned merchants; Enhance portfolio and float via activation, upselling, and cross-selling
• Target Achievement; Meet monthly merchant acquiring and cross-sell targets; Source merchant acquiring products from portfolio expansions and leads
• Cross-Sell & Profitability; Increase cross-sell penetration to create additional income; Promote bank products like Term, CC, IFB, RA, and Lending to merchants
• Sales Automation & Database Management; Use sales automation tools daily for updates and customer calls; Action and update leads and databases within turnaround time

What you need

• Open to freshers
• Sales
• Cross-selling
• Portfolio management
• KYC
• Reporting
• HTML
• Any graduate

Good to have

• POS