Microsoft Dynamics 365 F&O – SCM Manager

About the role

As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems.

What you'll do

• Provide expert support and consulting for D365 F&O Supply Chain modules (Inventory Management, Procurement and Sourcing, Sales and Marketing, Warehouse Management
• Provide priority support for high severity cases identifying options to get past the initial issue and deliver the necessary long-term solution
• Collaborate with internal teams and clients as needed for deliver root cause analysis for these cases
• Monitor and respond to incidents and service requests within defined SLAs
• Evaluate reported issues to identify where they stem from and work with the necessary team to resolve

What you need

• 5–9 yrs of experience
• Supply chain
• Microsoft Dynamics
• Warehouse operations
• Procurement
• Inventory management
• Root cause analysis
• B.Tech or B.E. or B.Sc or BCA or BBA

Good to have

• Power Automate
• Power Apps
• Internal controls
• Customer success