Microsoft Power Apps Senior Technical Lead

HCLTech·Bengaluru

Pay not statedSenior levelFull-time

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About the role

Operate D365 Contact Center and related customer-engagement services, resolving routine and moderately complex production issues.

Administer queues, workstreams, routing, skills, capacity profiles, agent profiles and user access
Monitor and troubleshoot Customer Insights Journeys, Copilot Studio, Dataverse, Power Automate and omnichannel flows
Investigate agent login, routing, campaign, journey, bot and integration incidents
Implement approved configuration changes and validate business journeys after releases
Collect diagnostics, correlation IDs and reproducible evidence for L3/Microsoft escalation

Haleon India Consumer Health·Bengaluru

Can I apply: Open to any education · Senior level
Pay: Pay not stated
Source: From the company's careers page · today
How to apply: On Haleon India Consumer Health's site: account needed, ~10–15 min

Early: posted 1 h ago on their own site

PricewaterhouseCoopers Service Delivery Center (Bangalore)·Bengaluru

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Source: From the company's careers page · today
How to apply: On PricewaterhouseCoopers Service Delivery Center (Bangalore)'s site: account needed, ~10–15 min

Early: posted 1 h ago on their own site

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