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MIS Officer

Hdb Financial Services·Hyderabad

Pay not statedJunior levelFull-time
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About the role

Daily analysis on Agent Activity (Ready, Wrap, Idle, Break, call counts, login etc..) and discuss with OPS managers for the better results. Bi hourly update with Ops team Leads for the better results for the day. Campaign run on Time as per the Strategy. Updating entire MIS of collections. Preparation of related MIS reports.

What you'll do

  • Updating entire MIS of collections
  • Coordinating with different collection managers

What you need

  • MIS reporting
  • Any graduate

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