Data Analyst
Ericsson·Noida
- Can I apply
- Needs B.Tech or B.E. or B.Sc · 6–11 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Ericsson's site: account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
Daily analysis on Agent Activity (Ready, Wrap, Idle, Break, call counts, login etc..) and discuss with OPS managers for the better results. Bi hourly update with Ops team Leads for the better results for the day. Campaign run on Time as per the Strategy. Updating entire MIS of collections. Preparation of related MIS reports.
What you'll do
- Updating entire MIS of collections
- Coordinating with different collection managers
What you need
- MIS reporting
- Any graduate
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