Monitoring Service Oversight Manager

About the role

Primary contact for Functional Service Providers (FSP) and other monitoring service vendors to assure adequate quality of the services & performance in Novartis sponsored clinical trials. Responsible for resource management, aligns with FSP line managers for CRAs to allocation of trials, sites.

What you'll do

• Primary point of contact for country FSP line management and other vendors providing monitoring services
• Develops FSP resourcing strategy and aligns it with vendor line management (for CRAs and other vendor resources)
• Oversees country trial site activation, enrolment, data flow and timeline commitments are delivered per established trial objectives
• Oversees monitoring quality, timely data entry and issue resolution including of CRA oversight visit performance
• Collaborates with CRA Manager and other internal stakeholders for country resource strategy. Hiring, training, development and retention of assigned internal CRAs if any

What you need

• 7–13 yrs of experience
• Clinical research
• Communication
• Any graduate