National Lead - IT

About the role

To lead ServiceNow TPRM and GRC/IRM solution delivery, enhancements and operational governance for enterprise risk, compliance, audit, policy, issue and third-party/vendor risk processes, ensuring scalable, controlled and audit-ready digital workflows for the organization.

What you'll do

• Own functional solutioning, configuration oversight and delivery governance for ServiceNow TPRM and GRC/IRM modules
• Translate business, risk, audit and compliance requirements into process designs, user stories, workflows, reports and dashboards
• Drive implementation and enhancement of third-party risk, risk register, control testing, compliance, issue management, policy and audit workflows
• Coordinate with stakeholders for requirement walkthroughs, effort inputs, UAT planning, defect triage, sign-off, deployment and post-go-live support
• Ensure proper access controls, data quality, approval workflows, documentation, audit trails and adherence to internal IT compliance standards

What you need

• 9–12 yrs of experience
• Reporting
• Compliance
• Audit
• ServiceNow
• Risk management
• MBA or B.Tech or B.E. or B.Sc or BCA