Network Engineer 3 Switching

About the role

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

What you'll do

• Customer & Escalation Leadership Own and drive complex L3 escalations related to Juniper Enterprise and Data-Center switching platforms
• Serve as a technical escalation point for other TAC teams and global support organizations
• Act as a customer advocate, understanding business impact and ensuring timely, high-quality resolution
• Advanced Troubleshooting & Root Cause Analysis Isolate issues across software, hardware, and network design layers
• Reproduce customer-reported issues in JTAC lab environments and collaborate with engineering for fixes

What you need

• 7–10 yrs of experience
• Troubleshooting
• Networking
• Hardware
• Root cause analysis
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Shell scripting
• Python
• Perl
• Microservices