Network Engineer – L2 Support (ID 1414)

About the role

Provide Level 2 support for network incidents with adherence to defined SLAs and Troubleshoot LAN/WAN issues including routing, switching, and connectivity problems Perform root cause analysis (RCA) for recurring incidents Configure and troubleshoot Cisco routers and Layer 2/Layer 3 switches Manage VLANs, inter-VLAN routing, STP, VTP, and ACLs

What you'll do

• Provide Level 2 support for network incidents with adherence to defined SLAs and
• Troubleshoot LAN/WAN issues including routing, switching, and connectivity problems
• Perform root cause analysis (RCA) for recurring incidents
• Configure and troubleshoot Cisco routers and Layer 2/Layer 3 switches
• Manage VLANs, inter-VLAN routing, STP, VTP, and ACLs

What you need

• 4–5 yrs of experience
• Firewalls
• CCNA
• CCNP
• Troubleshooting
• ACLS
• Network security
• Any graduate

Good to have

• Routing and switching
• Root cause analysis