Network Operation & Monitoring Manager

About the role

Network Operation & Monitoring Manager at IDFC FIRST Bank. Make sure all the infrastructure devices are configured in the Monitoring tool.

What you'll do

• Make sure all the infrastructure devices are configured in the Monitoring tool
• Lead and Manage NOC, Infra monitoring team
• Identify the gaps in the ITSM process and drive to fulfil the same
• Drive the end-to-end Event, Incident & Problem management process
• Ensure all the events, incidents are correctly logged, categorized, prioritized and assigned

What you need

• 10–18 yrs of experience
• Coordination
• Cloud security
• Ticketing tools
• ITIL
• CCNA
• ServiceNow
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Prometheus
• Linux
• Root cause analysis
• Internal audit