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Key ResponsibilitiesProvide support for computers, laptops, workstations, and LAN networks.Work with LAN/WAN network hardware such as routers, switches, and wireless access points.Coordinate with L2/L3 support teams in case of network, hardware, or system failures; raise and follow up on tickets until resolution.Perform network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations.Install, upgrade, and troubleshoot networks, networking hardware,…
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