Networking Technical Services Systems Integration Specialist

About the role

The Networking Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.

What you'll do

• Interacts with clients on site and remote to meet complex requirements of a solution
• Escalates unresolved problems and issues to the relevant third parties
• Responds to escalated client requests
• Escalates complex problems to the relevant third parties
• Writes reports and proposals and completes and maintains project documentation

What you need

• Networking
• SOP writing
• CCNP
• Routing and switching
• B.Tech or B.E. or B.Sc or BCA