Networking Technical Support Engineer (L3)

NTT Managed Services·Gurugram

Pay not statedJunior levelFull-time

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About the role

Networking Technical Support Engineer (L3) at NTT Managed Services. Maintains the support process and ensures that requests for support are handled according to the procedures.

What you'll do

Maintains the support process and ensures that requests for support are handled according to the procedures
Identifies and resolves problems following agreed procedures
Carries out agreed maintenance tasks
Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required

What you need

Networking
Any graduate

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