NOC Engineer-4

Accendra·India

Pay not stated4–7 yrsFull-time

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About the role

Owens & Minor is looking for an Associate System Support Engineer to join the NOC team responsible for monitoring and maintaining over 2000 servers and 3000 network devices located in Owens & Minor locations globally.

What you'll do

Monitor production and non-production systems are located at Owens & Minor offices, data centers, distribution centers, and warehouses
Review and update status of incidents in ticketing system
Create trouble tickets with carriers for circuit issues
Support the Major Incident Management process by participating in bridge calls and working sessions to resolve incidents and problems
Participate in the transfer of information from one shift to the next

What you need

4–7 yrs of experience
ServiceNow
Linux
Troubleshooting
Windows Server
ITIL
Ticketing tools
B.Tech or B.E. or B.Sc or BCA

Good to have

VMware
SQL Server
Mainframe

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