Online Product Owner

About the role

You will collaborate closely with Digital Channels teams, IT operations, SharePoint governance teams, security, compliance, and external vendors to ensure a secure, scalable, and highly available service landscape.

What you'll do

• Collaborate closely with Digital Channels teams, IT operations, SharePoint governance teams, security, compliance, and external vendors to ensure a secure, scalable
• Own the end-to-end lifecycle, and operational excellence of Internet and Intranet Web Services and Maintain and update service scope, governance models
• Oversee monitoring of platform health, traffic, and performance, ensuring proactive issue detection and resolution and Coordinate deployment validation, updates
• Lead incident and outage management across web and communication platforms, with strong focus on external website availability and Coordinate major incident bridges
• Drive root cause analysis and preventive actions to improve service stability

What you need

• 8–12 yrs of experience
• Data privacy
• SOP writing
• Root cause analysis
• Employee engagement
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Stakeholder management