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Operation Manager / Supervisor - DRC

Axis My India·Navi Mumbai, Mumbai

Pay not stated5–10 yrsFull-time
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About the role

Operation Manager / Supervisor - DRC at Axis My India. Resources recruitment (Recruits, selects, hires) as per Project requirement.

What you'll do

  • Resources recruitment (Recruits, selects, hires) as per Project requirement
  • Forecasting caller requirement for the upcoming project
  • Train and evaluate callers and other supervisor
  • A person who has handled inbound/ outbound processes
  • Make sure that DRC team meet company's goals and provide sufficient support to achieve wise productivity

What you need

  • 5–10 yrs of experience
  • Excel
  • CRM
  • Team management
  • Performance management
  • Costing
  • Any graduate

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