Operation Manager

About the role

Operation Manager at Wells Fargo. Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area.

What you'll do

• Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area
• Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance
• Engage stakeholders and internal partners associated within the Operations area
• Work independently on moderately complex issues and projects
• Identify opportunities for process improvement and risk control development and escalates issues to more experienced management

What you need

• 5–9 yrs of experience
• Documentation
• Customer service
• Process improvement
• Any graduate