Operations Analyst

About the role

An Operations Analyst within the Internal Operations team at Argano, plays a key role in managing delivery processes and quality management for data integrity. They are responsible for analyzing delivery requests, ensuring accuracy and compliance with written processes, as well as providing insights to optimize resource allocation and companywide compliance.

What you'll do

• Analyze delivery data to identify trends, discrepancies, and opportunities for process improvements
• Review delivery operations processes to ensure accurate adherence to processes and quality management
• Collaborate with project managers and consultants to verify data entered in the PSA coincides with quality standards
• Lead efforts to streamline delivery processes and data integrity, implementing best practices and automation solutions where applicable
• Serve as a subject matter expert on operational processes and timesheet policies and procedures, providing guidance and support to internal stakeholders

What you need

• 2–3 yrs of experience
• Excel
• Process improvement
• BBA

Good to have

• JIRA
• Salesforce