Operations Engineer

About the role

Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. As an Operations Engineer, your day typically involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements.

What you'll do

• Enterprise level FTP and Fax products like System Center Orchestrator SCOM/ SCORCH, RightFax Utility
• Running, maintaining and administrating all aspects of the Microsoft System Center Orchestrator tool and RightFax servers
• Work with internal and external customers to configure and troubleshoot file transfer automations wherever possible. MS Orchestrator experience is highly desirable
• Experience performing maintenance and administrative tasks within an application
• Manage work queues and track user issues and requests. Complete work queue items according to procedures

What you need

• 3–6 yrs of experience
• SQL
• Linux
• Shell scripting
• IAM
• Customer service
• Root cause analysis
• B.Tech or B.E.

Good to have

• ITIL
• AWS
• Azure
• TCP/IP