Operations Engineer

About the role

Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Ensures reliability, availability, and operational stability of enterprise endpoint management services across physical devices and Windows 365 Cloud PCs.

What you'll do

• High availability monitoring proactive health checks & incident support
• Operate Intune, SCCM/MECM, Windows 365, Autopilot & co-management
• Monitor compliance/patching drift, tune alerts, build health dashboards
• PowerShell, Graph API, proactive remediations — eliminate toil
• ITIL processes, runbooks, CAB participation & DR/BC support

What you need

• 8–12 yrs of experience
• Intune
• ITIL
• PowerShell
• Azure
• Active Directory
• Windows Server
• B.Tech or B.E.

Good to have

• TCP/IP
• Operational risk