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Operations Engineer

Accenture·Bengaluru

Pay not stated7.5–14 yrsFull-time

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About the role

Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. The Scrum Master – Digital Workplace drives agile delivery across Endpoint Management, Messaging & Collaboration engineering and SRE teams. Acting as servant-leader and delivery coach, this role removes impediments, facilitates ceremonies, and ensures teams deliver reliable, high-quality Digital Workplace services.

What you'll do

  • Impediment Removal Proactively identify & resolve blockers across engineering & ops squads
  • Delivery Governance Track velocity, manage backlogs, report progress to stakeholders & leadership
  • Stakeholder Alignment Bridge technical teams with business translate roadmap goals into sprint work
  • Continuous Improvement Champion team retrospectives, process maturity & Agile-ITIL alignment
  • Coaching & Culture Coach engineers on Agile mindset foster automation-first, collaborative culture

What you need

  • 7.5–14 yrs of experience
  • Agile
  • Project management
  • ITIL
  • Office 365
  • Process improvement
  • Intune
  • B.Tech or B.E.

Good to have

  • Active Directory
  • Root cause analysis
  • Power Automate
  • Power BI
  • Azure
  • PowerShell

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