Operations Engineer

About the role

Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. A Database & Middleware Service Engineer is responsible for the day-to-day operation, monitoring, support, and maintenance of enterprise database and integration platforms.

What you'll do

• Database Operations & Platform Health
• Monitor and maintain enterprise relational database platforms — Oracle, SQL Server, and PostgreSQL — ensuring continuous availability, performance
• Manage day-to-day database operations — instance health monitoring, tablespace and storage management, alert log review, backup job verification
• Provide L2/L3 support for database incidents — performing structured troubleshooting, diagnosing performance issues, resolving connectivity and locking problems
• Monitor and operate cloud-native database services — AWS RDS/Aurora and GCP Cloud SQL — including replica lag monitoring, automated backup verification

What you need

• 5–9 yrs of experience
• Oracle Database
• SQL
• AWS
• PostgreSQL
• MongoDB
• Kafka
• Chartered Accountant

Good to have

• GCP
• Cloud security
• Root cause analysis
• SOX
• SQL Server
• ITIL