Operations Executive

About the role

As an Operations Executive, you will play a vital role in our company's success by supporting the daily operations and customer care functions. You will be the backbone of our team, ensuring efficient processes and a positive customer experience. Your contributions will directly impact our ability to deliver exceptional services and maintain strong relationships with our clients.

What you'll do

• Play a vital role in our company's success by supporting the daily operations and customer care functions
• Handle customer inquiries and provide timely, accurate information and solutions
• Resolve customer issues and complaints, ensuring a high level of satisfaction
• Maintain and update customer records and documentation accurately
• Collaborate with other departments to ensure smooth operations and efficient workflow

What you need

• 1–2 yrs of experience
• Customer service
• MS Office
• Process improvement
• Documentation
• Data privacy
• Problem solving
• Diploma