Operations Executive

About the role

As an Operations Executive, you will play a vital role in the smooth functioning of our back-office operations. Your primary focus will be on supporting the Customer Care Executive (CCE) team and ensuring a seamless customer experience. You will be responsible for coordinating and managing various administrative tasks, maintaining accurate records, and providing timely support to the CCEs.

What you'll do

• Play a vital role in the smooth functioning of our back-office operations
• Be responsible for coordinating and managing various administrative tasks, maintaining accurate records, and providing timely support to the CCEs
• Handle customer inquiries and provide accurate information to CCEs
• Assist in resolving customer issues and ensuring timely responses
• Maintain and update customer records and databases

What you need

• 2–5 yrs of experience
• Customer service
• MS Office
• Any graduate