Operations Executive

About the role

As an Operations Executive, you will play a vital role in streamlining and enhancing the efficiency of our back-office operations. Your primary focus will be on implementing and maintaining effective operational strategies, ensuring that our team operates seamlessly and delivers exceptional results. You will collaborate closely with various teams, including customer care, to ensure a cohesive and customer-centric approach.

What you'll do

• Play a vital role in streamlining and enhancing the efficiency of our back-office operations
• Collaborate closely with various teams, including customer care, to ensure a cohesive and customer-centric approach
• Manage and oversee daily operational activities, ensuring timely and accurate execution
• Develop and implement process improvements to enhance efficiency and productivity
• Monitor and analyze operational data to identify areas for optimization and cost reduction

What you need

• 3–6 yrs of experience
• Coordination
• Customer service
• Process improvement
• CRM
• Problem solving
• BBA