Operations Executive

About the role

As an Operations Executive, you will play a vital role in our customer care team, ensuring smooth operations and exceptional customer service. Your primary focus will be to handle customer inquiries, provide timely and accurate information, and resolve issues effectively. You will be the first point of contact for our customers, building and maintaining positive relationships, and ensuring their satisfaction.

What you'll do

• Play a vital role in our customer care team, ensuring smooth operations and exceptional customer service
• Be the first point of contact for our customers, building and maintaining positive relationships, and ensuring their satisfaction
• Handle customer inquiries and provide prompt and accurate responses
• Resolve customer issues and complaints in a friendly and professional manner
• Collaborate with cross-functional teams to ensure seamless customer experiences

What you need

• 20–30 yrs of experience
• Customer service
• Data privacy
• CRM
• Problem solving
• Any graduate