Operations Executive

About the role

As an Operations Executive, you will play a vital role in our company's success by supporting the Customer Care Executive (CCE) team. Your primary focus will be to ensure efficient and effective operations, enabling the CCEs to deliver exceptional customer experiences. This role is perfect for an organized and detail-oriented individual who thrives in a fast-paced environment.

What you'll do

• Play a vital role in our company's success by supporting the Customer Care Executive (CCE) team
• Assist the CCE team in handling customer inquiries and providing accurate information
• Support the resolution of customer issues and ensure timely follow-ups
• Maintain and update customer records and databases
• Collaborate with other departments to ensure smooth operations and efficient issue resolution

What you need

• 2–5 yrs of experience
• Customer service
• MS Office
• CRM
• Problem solving
• Any graduate