Operations Executive

About the role

This position requires excellent organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Oversee daily back-office operations and ensure efficient workflow. Collaborate with the CCE team to address customer inquiries and concerns. Implement and maintain effective operational processes and procedures.

What you'll do

• Oversee daily back-office operations and ensure efficient workflow
• Collaborate with the CCE team to address customer inquiries and concerns
• Implement and maintain effective operational processes and procedures
• Monitor and analyze performance metrics to identify areas for improvement
• Train and mentor back-office staff to ensure high-quality service delivery

What you need

• 20–30 yrs of experience
• Customer service
• Team management
• MS Office
• Documentation
• Problem solving
• BBA