Operations Executive

About the role

As an Operations Executive, you will play a vital role in our back-office operations, supporting the CLM Domestic BFSI team. Your primary focus will be on optimizing processes, managing resources, and ensuring a seamless customer experience. This role requires a strategic mindset and the ability to adapt to the dynamic nature of the BFSI industry.

What you'll do

• Play a vital role in our back-office operations, supporting the CLM Domestic BFSI team
• Oversee daily back-office operations and ensure smooth workflow
• Implement and monitor efficient processes to enhance productivity
• Manage and allocate resources effectively to meet operational goals
• Collaborate with the customer care team to resolve complex issues

What you need

• 3–6 yrs of experience
• Reporting
• Customer service
• Team management
• MS Office
• Data analysis
• BBA