Operations Executive

About the role

As an Operations Executive, you will play a vital role in our company's success by supporting the daily operations and customer care functions. You will be the backbone of our team, ensuring efficient processes and a positive customer experience. Your contributions will directly impact our reputation and growth.

What you'll do

• Play a vital role in our company's success by supporting the daily operations and customer care functions
• Handle customer inquiries and provide timely, accurate information and solutions
• Maintain a high level of customer satisfaction by resolving issues and building positive relationships
• Collaborate with cross-functional teams to ensure smooth operations and efficient processes
• Monitor and analyze customer feedback to identify areas of improvement

What you need

• 2–5 yrs of experience
• Customer service
• Documentation
• CRM
• Problem solving
• BBA