Operations Executive- Thrissur

About the role

We're looking for a talented Operations Executive - Dark Store to manage day-to-day Quick Commerce Operations across our Thrissur dark stores. You will own inbound, outbound, inventory, fulfilment, manpower, and last-mile operations while ensuring customers receive a seamless 15-Min/30-Min delivery experience.

What you'll do

• Manage end-to-end Quick Commerce/dark store operations including inbound, inventory, picking, packing, dispatch, and same-day fulfilment
• Ensure adherence to operational SLAs, inventory accuracy, and customer fulfilment metrics
• Manage manpower planning, rostering, productivity, attendance, and shift operations
• Hire, train, and lead inventory controllers, pickers, packers, store captains, and delivery associates
• Conduct inventory audits, COD reconciliation, and operational reporting

What you need

• 3–7 yrs of experience
• ERP
• Team management
• Inventory management
• WMS
• Reporting
• Reconciliation
• Any graduate

Good to have

• Last-mile delivery