Coordinator -Learning Operations
RSM·Gurugram
- Can I apply
- Needs BBA · 1–4 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On RSM's site (Workday): account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
Operations Manager II at Concentrix Daksh Services. Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed.
What you'll do
- Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
- Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
- Selecting, training, developing, and managing performance of direct reports and their associates
- Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
- Create and maximize relationships with client partners
What you need
- 7–13 years in operations
- Customer service
- Process improvement
- Employee engagement
- Any graduate
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- Can I apply
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- On Jones Lang LaSalle Building Operations' site (Workday): account needed, ~10–15 min
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- Can I apply
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- How to apply
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Early: posted 17 h ago on their own site