Operations Processor-1

About the role

You will research and resolve processing issues, coordinate assigned workflow, and apply operational knowledge and judgment to support accurate, timely, and quality outcomes.

What you'll do

• Complete moderately complex operational, administrative, and customer support activities within established procedures and service standards
• Collect, validate, and organize operational data and prepare routine reports, records, and system inputs
• Research discrepancies and resolve non-routine processing issues within defined authority; escalate exceptions that require interpretation
• Coordinate assigned workflow activities and monitor work through completion to support service and quality objectives
• Apply working knowledge of policies, procedures, controls, and internal systems to complete low-to-medium risk tasks

What you need

• 1–4 yrs of experience
• Documentation
• Customer service
• Any graduate

Good to have

• Data analysis
• Operational risk