Operations Senior Analyst

About the role

Cigna is expanding its deployment of Workforce/ Resource Management and Capacity Planning across the business as we fulfill our customer-centric mission to help the people we serve improve their health and well-being. The Planning & Insight team determines the appropriate staffing/ resources needed to meet our customers’ expectations and within key business targets.

What you'll do

• Must be able to clearly communicate recommendations to supervisors
• Contribute to or develop complete, realistic and achievable plans to drive project to successful implementation (on time
• Visualization needed to be able to provide actionable insights
• Design and devise solution for small to complex delivery projects, Alignment to business requirements, gaps in available processes and data
• Manage relationships with business operations, finance and Manage workload assignments across environment achieving optimal performance

What you need

• 5–8 yrs of experience
• Excel
• MS Office
• PowerPoint
• B.Com or BBA

What you get

• ₹4 L a year