OPS - EXE

About the role

As an OPS - EXE, you will be the primary point of contact for customers, handling their inquiries, concerns, and providing timely solutions. Your role is crucial in maintaining positive customer relationships and driving business growth. You will collaborate with various teams to ensure a seamless customer experience and contribute to the overall success of Digitide Solutions Limited.

What you'll do

• Be the primary point of contact for customers, handling their inquiries, concerns, and providing timely solutions
• Collaborate with various teams to ensure a seamless customer experience and contribute to the overall success of Digitide Solutions Limited
• Act as the first point of contact for customers, providing excellent customer service via phone, email, and chat
• Handle customer inquiries, offering accurate and timely information
• Resolve customer complaints and issues, ensuring a positive and satisfactory outcome

What you need

• 20–30 yrs of experience
• Customer service
• Data privacy
• CRM
• Problem solving
• Diploma